This Privacy Policy explains how 13x555 collects, uses, stores, and protects the personal data of players and visitors. We are committed to handling your information responsibly and transparently in accordance with applicable data protection standards.
Last Updated: June 2026This Privacy Policy applies to the 13x555 online casino and sportsbook platform, accessible at 13x555.net (the "Platform"). References to "13x555", "we", "us", or "our" refer to the operator of the 13x555 platform. References to "you" or "the User" refer to any person who accesses, registers on, or uses any part of the 13x555 platform.
This Policy covers all personal data collected through the 13x555 website, account registration process, casino and sportsbook services, customer support channels, and any other interaction you have with 13x555 in connection with your account or use of our services.
By registering a 13x555 account or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy. Your use of 13x555 constitutes consent to the data practices described herein, to the extent that consent is the applicable legal basis. If you do not agree with this Policy, you should not use the 13x555 platform.
This Privacy Policy should be read alongside the 13x555 Terms & Conditions, which govern your overall use of the platform. The Terms & Conditions incorporate this Privacy Policy by reference.
13x555 collects the following categories of personal data in connection with your account and use of the platform:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, CNIC number, username, copies of identity documents submitted for KYC verification |
| Contact Data | Email address, mobile phone number, city and country of residence |
| Financial Data | Payment method details (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah account references), transaction history, deposit amounts, withdrawal records, account balance history |
| Gaming Data | Betting and gaming history, game session logs, wager amounts, game outcomes, bonus usage records, VIP tier and loyalty point records |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, login history |
| Communication Data | Records of customer support interactions, live chat transcripts, email correspondence, and any information you voluntarily provide to 13x555 support |
| Responsible Gaming Data | Self-exclusion status, deposit limit settings, session time limit preferences, cooling-off period records |
3.1 Directly from You. The majority of personal data held by 13x555 is provided directly by you during account registration, KYC verification, deposits and withdrawals, customer support interactions, and use of platform features. You are under no obligation to provide data that is marked as optional, but failure to provide data marked as required may prevent account creation or restrict access to certain platform features.
3.2 Automatically. When you access and use the 13x555 platform, we automatically collect certain technical data including your IP address, device identifiers, browser information, session logs, and interaction data through the use of cookies, server logs, and similar tracking technologies. See Section 7 for details on cookies.
3.3 From Third Parties. 13x555 may receive data about you from third-party payment processors (for transaction verification), identity verification service providers (for KYC compliance), game studios (for gaming session data), and fraud detection service providers. In each case, data received from third parties is used only for the specific purpose for which it was shared.
13x555 uses the personal data we collect for the following purposes:
13x555 processes personal data on the following legal bases:
13x555 does not sell personal data to third parties. We may share your data with the following categories of recipient, strictly for the purposes described:
All third-party service providers engaged by 13x555 are contractually required to handle your personal data confidentially and to use it only for the specific purposes for which it was shared.
7.1 The 13x555 platform uses cookies and similar tracking technologies (including web beacons and session identifiers) to enable platform functionality, remember your preferences, maintain your login session, and collect aggregated analytics data.
7.2 Essential Cookies. Certain cookies are strictly necessary for the 13x555 platform to function — including session management, authentication, and security cookies. These cannot be disabled without preventing basic platform functionality.
7.3 Analytics Cookies. 13x555 uses analytics technologies to understand how users interact with the platform — including which games are most visited, session duration, and navigation patterns. This data is collected in aggregated, anonymised form and is used solely to improve the 13x555 user experience.
7.4 You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain 13x555 platform features.
13x555 retains personal data for as long as is necessary to fulfil the purposes described in this Policy, including for the duration of your account relationship with 13x555 and for a period thereafter as required by applicable legal and regulatory obligations.
Financial transaction records and KYC documentation are typically retained for a minimum period following account closure in accordance with anti-money laundering record-keeping requirements. Gaming history and account activity logs are retained for the period necessary to resolve any disputes and satisfy applicable regulatory requirements.
Where data is no longer required for any active purpose, it is securely deleted or anonymised in accordance with 13x555's internal data retention procedures.
9.1 13x555 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption of data in transit, secure encrypted storage of sensitive data at rest, access controls limiting data access to authorised personnel, two-factor authentication options for 13x555 account holders, and regular security reviews of platform infrastructure.
9.2 No data transmission over the internet can be guaranteed to be completely secure. While 13x555 takes all reasonable steps to protect your data, you acknowledge that you provide information to 13x555 at your own risk. You are responsible for maintaining the security of your own 13x555 login credentials and device access.
9.3 In the event of a data security incident that affects your personal data, 13x555 will take appropriate remedial action and notify affected users as required by applicable law.
In connection with the personal data held by 13x555, you have the following rights, subject to applicable legal limitations and regulatory obligations:
To exercise any of these rights, please contact the 13x555 support team via live chat or at [email protected]. Identity verification will be required before any data request is fulfilled. 13x555 will respond to data requests within a reasonable timeframe.
The 13x555 platform is strictly for adults aged 18 years and above. 13x555 does not knowingly collect personal data from individuals under the age of 18. If 13x555 discovers that personal data has been collected from a minor, the account will be immediately closed and the data deleted in accordance with applicable law. If you believe that a minor has provided personal data to 13x555, please contact support immediately.
13x555 reserves the right to update or amend this Privacy Policy at any time. Any changes will be published on this page with an updated revision date. Material changes to the Policy may be communicated to registered users via email or platform notification. Continued use of the 13x555 platform after any amendment constitutes acceptance of the revised Privacy Policy.
For any questions about this Privacy Policy, to exercise your data rights, or to raise a data-related concern, please contact the 13x555 data team through the following channels:
Please include your registered 13x555 username and sufficient identity information to allow us to locate your account. 13x555 will not respond to data enquiries that cannot be linked to a verifiable account holder for security reasons.
We handle your information with care so you can focus on the game. Cricket betting, slots, live casino — all in PKR. 18+ only. Play responsibly.
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